Customer Testimonials

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DealerRater Jun 5, 2022

I want to commend this team! Brittany was absolutely a breath of fresh air! My husband usually handles all of the vehicle purchases and I am proud to say that because of Brittany’s amazing attitude I was capable of handling the purchase on my own! This is my second QX80 and I plan on continuing to be a part of the INFINITI family!!! I pray Brittany has a long and successful career with INFINITI so that I can continue to feel so confident in my ability to purchase! If I was able to give 10 plus 10 to “Infiniti” (☺️) and beyond … ...

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DealerRater Jun 5, 2022

Excellent service, very clean, complimentary coffee, water and snacks! Very good waiting environment and bathroom facilities!

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DealerRater Apr 21, 2022

Great place to do business with. Dealership has very good sales people who show great customer satisfaction.

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DealerRater Apr 19, 2022

I would suggest that more loner cars be on hand for customers who can’t wait on their vehicles to be serviced

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Cars Apr 13, 2022

I've been dealing with Greg Orr Acura and INFINITI for the past 15 years and they have consistently taken care of my needs. I have multiple INFINITI automobiles. I keep a car for 8 years so when I buy a car it is based on the service department more so than the sales department. Orr INFINITI has long-term employees and they are the best service department that I have experienced. I highly recommend Orr INFINITI.

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DealerRater Apr 11, 2022

I have to say that when I walked into Orr INFINITI and explained my situation to Brittany, she sat down beside me and said "Let's see what we can do to get you what you want." After all the dealerships I had come in contact with that week which I left very upset, I knew that I should have gone to Orr INFINITI first. I have had four INFINITI vehicles and after this past Friday, where I walked away with another INFINITI and in my budget, I will never stray again. Between Devon and Brittany I will ...

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DealerRater Apr 6, 2022

Great Buying Experience!!! We enjoyed working with a staff of highly qualified professionals. Thank you

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DealerRater Mar 19, 2022

Great service after the sale. Maintenance and repairs by appointment always: you don’t have to wait a half day to get service completed. I have been very impressed with the service writer/manager: always professional, pleasant and personable. Loaners can be available by appointment.

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DealerRater Mar 3, 2022

The customer service staff in the service department is always friendly and helpful. My experience was good.

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DealerRater Jan 13, 2022

Chris Anderson the service manager is the absolute best!!! I became customer in 2010 and again in 2022. I've gotten the same top quality service each time!!! He always goes above and beyond! Thanks again Chris!!

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DealerRater Nov 20, 2021

Very courteous and helpful.very prompt in calling with the problem and fixing the issues.

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DealerRater Oct 17, 2021

Great friendly and knowledgeable staff. Speedy service and quality service . My car was finished as promised.

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DealerRater Aug 5, 2021

I buy my cars from Orr INFINITI because they have such a great service team. Amanda, Chris and Scott are extremely knowledgeable, professional and just nice to work with. I know if I have a problem with a car that they will get it resolved and I will be treated fairly.

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DealerRater Sep 27, 2020

Amanda called when there was additional work that needed to be done to ask our permission to proceed and then she kept us updated to the status of the services. Orr service personnel always provide great service. They go out of their way to be courteous and provide the best experience possible.

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DealerRater Jun 23, 2020

Amanda is an excellent trustworthy & professional advisor. I would recommend anyone I know to allow her to help with their vehicle’s needs. Thank you

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DealerRater Jun 18, 2020

I have been doing business with Orr INFINITI for many years. They are great, honest, friendly people that you can trust to treat you right. I highly recommend them for your next car, and years of great service. Rev. Stephen Robinson

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DealerRater Mar 2, 2020

Very friendly and helpful staff. Answered all questions and gave a full detailed description of service done. Everything promised was delivered in a very timely manner.

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DealerRater Jun 2, 2017

Outstanding customer service. Mr.Washington was very professional and upfront with me, he explained the entire process to me.. Thank you Mr. Washington is very knowledgeable on the cars and the business aspect!!! He is amazing!!!

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DealerRater Jun 1, 2017

This was the best car buying experience I've ever had!!!!! I would recommend them to anyone. If anyone is looking for a friendly, patient and knowledgeable environment; this is the place to be.

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DealerRater Jun 1, 2017

I wil referr family and friends to Gary Washington. He is very passionate about his service. They have very good customer service. I love the new style of cars.

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DealerRater May 31, 2017

Very professional, very knowledgeable of the product, and the customer service was great! I reached out online, received a call back in a short time.

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DealerRater Jan 23, 2017

The service dept. is awesome!!! The guys are great & the valet is very convienent. Chris & Scott are WONDERFUL!!! Will not go anywhere else for service, I even have my Honda serviced there.

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